XHD502-88P

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XHD502-88P  

8 Channel 5MP Extreme HD Video Security DVR with 2 TB HDD and 8 x 5MP Wired Infrared Cameras
$749.99

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XHD502-88P_Specs

XHD502-88P Contents

Product Reviews & Questions and Answers

XHD502-88P is rated 4.3 out of 5 by 3.
Rated 5 out of 5 by from Great quality I recently bought this package and I'd say it is a quality purchase for what you get. If you want to monitor your cameras through your phone/tablet - it's very easy and the picture quality (what sold me) is great. The motion detecting is a plus since you can get notifications on your phone any time someone moves in a certain area (you can choose the area to which the motion detecting occurs). Worth the investment imo
Date published: 2017-05-27
Rated 4 out of 5 by from great system I've owned the unit for 2 month now and am very impressed with the performance and customer service. Installation is a breeze with the Start up Wizard, and the technical support is fantastic. The IR lights could be better and in some cases need some additional IR lighting.
Date published: 2017-05-30
Rated 4 out of 5 by from Great Picture, Questionable DVR, OK Service After installing my eight camera system around the exterior perimeter of my home, I'm happy with the camera picture. Very crisp during the day, pretty good at night (the night time LED illuminators are focused at the center of the camera sight picture, so objects in the perimeter are pretty dark). I have the DVR connected HDMI to my living room TV; my family enjoys looking at the "live streaming", and motion activated recordings from throughout the day. My biggest concern is channel 2 is glitching out, and after some basic troubleshooting, it seems the DVR circuit board or some interior electronic is shorted. Basically my channel 2 has horizontal lines through it and the picture flashes through all 8 camera channels within 1 second and then repeats. Definitely a hardware issue. Viewing on your iPhone is fine, but freezes up if you don't have perfect WIFI signal, even on "standard" definition (you can select HD or SD viewing). Still, it's pretty good. I haven't tried it out around town without WIFI. Customer service pre-order was less then desired. The gentlemen helping me seemed distracted and gave very vague answers to some pretty simple questions. Overall, i'm happy with the system. Hopefully Night Owl helps me figure out the channel 2 glitch problem, or sends me a replacement DVR. Regardless, still paints a big QUESTION MARK in my mind about the quality of the hardware. Of course, any manufacture is going to have lemons. Let's just hope this is one of those times.
Date published: 2017-07-05
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WHERE I CAN GET THE INSTALLATION MANUAL AND SETUP Night Owl 8-Channel 5MP Extreme HD DVR 2TB, 8 5MP Wired Infrared Camera Security System I LOST IT

Asked by: ROY CASTELLANOS
It is located on our support site. But, for your convenience, please view the below links. Manual https://ferrismarketing.app.box.com/file/153873756968 QSG https://ferrismarketing.app.box.com/file/149397249469 Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-19

After set up I was able to see playback but then power glitch, after that I can not see any playback. How do I fix this? If so, do I have to do that every time power glitches?

Asked by: Oldman
We would recommend installing an Uninterruptible Power Supply (UPS) for your system. That way power glitches and surges do not take a toll on it and your viewability. Please contact our tech support team if you are experiencing an ongoing technical issue with your system. One of our agents will be happy to help. Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-17

Are the included cables shielded or non-shielded?

Asked by: Biga
The cables included with this kit are Class 2 In-Wall Rated cables. Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-13

Who could I get to install my Nightowl Surveilence System.  Who do you recommend and how time consuming is the installation?

Asked by: Lilly
Your system will come with an InstallerNet card. InstallerNet is a 3rd party installation service that will provide you a free quote for installation. Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-13

Hi: I am always travelling. If the power goes out, does the system automatically turns on and begins monitoring when the power comes back? Or does it need manual intervention to reset every time power is lost.

Asked by: Desidost
The system will automatically boot back up when power is restored. Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-17

Having problems installing

Asked by: Eagle eye
Please contact our 24/7 tech support team at 1-866-390-1303. Our agents are always available and more than happy to assist.
Answered by: Customer Service
Date published: 2017-10-17

what is the maximum length of cable from the DVR XHD50B-82-JF to a camera PX HD50NW- BU-JF. The 60ft of cable is not long enough. I need another 60ft extension.

Asked by: betanc
The maximum cable run length using the included cabling is 180 ft. If you need to go further out, you can purchase a single Ethernet cable and one of our video baluns. Please view the link below for more information on our video baluns and/or to be directed to a 100 ft. extension cable. Video Balun http://nightowlsp.com/products/cables-accessories/accessories/a-vb-poe-bnc.html 100 ft. Extension Cable http://nightowlsp.com/products/cables-accessories/cables/cab-ul2-100vp.html Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-11

Will you get full 5 mp quality video using the included cables or should I use cat5e and baluns?

Asked by: Biga
Yes, you will get the full 5MP resolution using the included cabling. However, if you have a camera you need to extend further than 60 ft. from the DVR, Ethernet cabling coupled with our video balun is recommended. Thank you for choosing Night Owl!
Answered by: Customer Service
Date published: 2017-10-13
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